The Ocean Hotel, Sandown, Isle Of Wight, PO36 8AB Tel: 01983 402351 Fax: 01983 406699 Email: enquiries@ocean-hotel.co.uk

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Accessibility at The Ocean Hotel

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to the Ocean Hotel and making your stay an enjoyable one. This statement has been prepared to help those with disabilities to assess whether our Hotel will be accessible to them.

As you arrive at the Hotel you will find parking for 23 vehicles located on the seafront side of the hotel with one space reserved for Blue badge holders. Hotel access from the car park is via the garden up a ramp to the main entrance. There is an alternate entrance from the Esplanade with 7 steps to garden level and then 5 steps to the main entrance door.

  1. 5 storey building with lift access to some but not all rooms.
  2. Stairs to all floors.
  3. Reception is located on the 3rd floor of the Hotel and up 6 steps from the High Street entrance but level with the lift from the sea front side of the Hotel.
  4. Some rooms have wheelchair access with walk in showers (please note there is a step into the shower). However the rooms do not have disabled facilities. Please discuss any requirements with our Reservations Team who are more than happy to assist.
  5. Porterage assistance is available upon request.
  6. Service dogs are welcome. Non - service dogs allowed at managers discretion.
  7. Fire Exits are clearly signed.
  8. An EVAC chair is available to enable staff to assist with the emergency evacuation of disabled guests if necessary.
  9. All corridors are well lit.
  10. There is a disabled toilet located on the ground floor of the hotel.
  11. The Restaurant and Bar area are located on the ground floor and are easily accessible.
  12. Special diets by arrangement.
  13. For guests with a hearing or speech impairment, we are happy to communicate exchanging notes.
  14. Wheelchair/Motor Scooter hire is available locally - Wight Phoenix 01983 406056 or Coastal Mobility 01983 866431. It is advisable to pre-arrange hire prior to travelling.
  15. The local bus stop is just a few hundred yards from the High Street entrance to the Hotel and the rail station approx half a mile away. Details of local taxi services, bus and train times etc are available from Reception.

Please advise Reception staff if you would require assistance in an emergency. We can also provide a sign to hang on the outside of your door if you have difficulty hearing or may require assistance in the event of a fire evacuation.

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